As well as writing fiction James is a freelance copywriter and content designer. He designs content strategies and writes for private and public sector organisations following Plain English guidelines, Information Mapping® principles and the Government Digital Standards (GDS) style guide. Examples of James’s output includes:
- designing website information architectures and content strategies
- writing website content
- writing information posters
- writing IVR messages
- editing proposals and bid response documents
- designing, writing and editing guides and manuals
James is CTC and SC cleared.