Business writing experience

James worked for CSC Computer Science for 17 years, joining as a managing consultant concentrating on internet-based information design, before going on to manage CSC’s emerging technology practice. He then joined the company’s Large & Complex New Business team as a solution manager and proposal writer. He worked on a number of customer pursuits including those for the NHS, the MOD, the Home Office, FCO and BAE.

For seven years he was the executive solution director for the overseas visa application programme on behalf of the UK and Australian governments. He was directly responsible for the in-country set up of visa application centres in the Americas, Western Europe, North Africa and the Middle East, and subsequently was responsible for providing business process outsourcing (BPO) proposals for all visa-related public sector bids. He subsequently took on the role of BPO executive for telehealth and coordinated healthcare new business pursuits.

Prior to CSC, James worked as a consultant designing information architectures for public, private and NGO web sites; a user-experience designer for a retail banking platform; and a technical author writing instruction manuals for harbour and airport radar installations, aircraft handling processes and packet assemblers/disassemblers. He was in one of the first cohort of writers to develop information using the hypertext markup language (HTML).

In January 2017, James gave up all such distractions to focus on establishing himself as a full-time self-employed writer.

  • Self-employed Writer. 2017 to date
  • Solution & Bid Executive. CSC Computer Sciences Ltd. 1999 – 2016.
  • Principal Information Consultant. TMS Information Services Ltd. 1994 – 1999.
  • Principal Writer. Digital Equipment Corporation (DEC). 1989 – 1994.
  • Senior Technical Writer. Camtec Electronics Ltd. 1986 – 1989.
  • Freelance Technical Writer. Philips Electronics BV. 1986 – 1986.
  • User-Liaison Writer. PCW Underwriting Agency (Services) Ltd. 1981 – 1983.

In the very distant (and dim) past James shovelled wet concrete for a paving slab manufacturer; drove a 7.5 tonne tipper truck (badly); worked as an auxiliary nurse in a geriatric unit; (briefly) trained as a sports reporter for a local newspaper; and worked in the R&D department of a Lloyds underwriting agency.

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